Sunny Homes Rentals & services CB.
REGULAR QUESTIONS
When do I have to leave the accommodation?
Every day of departure is also a day of arrival. Guests need to leave the accommodation before 11am. Then the accommodation will be cleaned for the next guests. This is why a late departure is not an option. You will find more information in your travel documents.
At what time do I need to arrive at my holiday home?
Every day of arrival is also a day of departure. Guests are able to arrive between 4 pm and 6 pm. You will find more information in your travel documents. In case you would like to arrive earlier or later, please discuss this with the accommodation manager. It may be an option!
What to do with a complaint?
In case a complaint comes up during your stay, please inform the manager about it in order for the problem to be solved right away. The manager is your contact during your stay.
Additional conditions for the use of electricity!
Mentioned rental rates in your invoice are all inclusive costs of energie, unless more than 80 Kwh per week to electricity is consumed, the muliple consumer costs will be deducted from the deposot at € 0.25 per Kwh. Keyholding will give you a explanation on site.
Every day of departure is also a day of arrival. Guests need to leave the accommodation before 11am. Then the accommodation will be cleaned for the next guests. This is why a late departure is not an option. You will find more information in your travel documents.
At what time do I need to arrive at my holiday home?
Every day of arrival is also a day of departure. Guests are able to arrive between 4 pm and 6 pm. You will find more information in your travel documents. In case you would like to arrive earlier or later, please discuss this with the accommodation manager. It may be an option!
What to do with a complaint?
In case a complaint comes up during your stay, please inform the manager about it in order for the problem to be solved right away. The manager is your contact during your stay.
Additional conditions for the use of electricity!
Mentioned rental rates in your invoice are all inclusive costs of energie, unless more than 80 Kwh per week to electricity is consumed, the muliple consumer costs will be deducted from the deposot at € 0.25 per Kwh. Keyholding will give you a explanation on site.
